Civic Social Media

A Detailed Case for Classroom Use


  • Stephen Carradini Arizona State University


Case, Content, Pedagogy, Service Learning, Social Media


This paper discusses a complex case built from a semester-long, multi-section, online, civic social media service learning project. Due to the case’s detail, this case can be used in multiple types of TPC courses, such as content management, translation, policy, introductory technical communication, and more.


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Author Biography

Stephen Carradini, Arizona State University

Stephen Carradini is an assistant professor of technical communication at Arizona State University – Polytechnic Campus. His research focuses on social media in the workplace, the impact of emerging technologies on professional communication, and inter/disciplinarity. IEEE Transactions on Professional Communication, Business and Professional Communication Quarterly, and New Media and Society have published his work.




How to Cite

Carradini, S. (2022). Civic Social Media: A Detailed Case for Classroom Use. Programmatic Perspectives, 13(1), 104–113. Retrieved from