Collaboration Models for Programmatic Development: Stakeholder Engagement in Program Design, Growth, and Assessment
Keywords:
editors, stakeholder engagement, program design, program growth, program assessmentAbstract
As we note in the call for proposals for this special issue (Lancaster, 2022), in the last 13 years, every archived issue at the time of CFP has included the word stakeholder—over 450 uses for the term, with 80% appearing in archived issues since 2015. Stakeholder engagement is more than a trend; it is a vital part of the practice of technical and professional communication (TPC), and thus of program development, as TPC instructors seek to teach their students to collaborate with stakeholders and model collaboration by exemplum. The nature of technical, scientific, and professional communicators is collaborative (Beck, 1993), and that nature is acknowledged throughout the literature. Research and theory has addressed collaboration with students in graduate and undergraduate programs (e.g., Balzhiser et al., 2015; McKee, 2016; Steiner, McCracken, & Moeller, 2020) and with professionals in various fields (e.g., Bosley, 1995; Hill & Griswold, 2013; Lofstrom, 2010). The field has also published literature that addresses stakeholder collaboration as it relates to assessment (Clegg et al., 2021; Kinash, McGillivray, & Crane, 2017; Say, 2015); industry advisory boards (Spartz & Watts, 2016); and curriculum development including client-based projects (Kramer-Simpson, Newmark, & Ford, 2015; Lancaster & Yeats, 2016), service-course curriculum (Ballard, 2018; Schreiber, Carrion, & Lauer, 2018), and course materials (Carnegie & Crane, 2019; Oswal & Meloncon, 2017). This list addresses only a small segment of the literature that TPC scholars have published.